We strive to provide goods and services which comply with the industry standards to our customers and make online shopping a breeze. However, in case you face any issues with the product(s), you can write to us at email@example.com and we will try our best to resolve your issue at the earliest.
The Company shall entertain returns only in below-mentioned cases:
1. Receipt of short-expiry product(s).
By registering with the Website you can access or view the prices, product inventories, and purchase orders electronically. You are responsible for using the Website in a secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions.We reserve the right to refuse registration or cancel an account at any time.
2. Receipt of product(s) damaged in transit
Do not accept your order if you receive a tampered consignment as evident from the packaging. If received, after opening the consignment you find that the product(s) is damaged then immediately click the photo of the damaged product(s) as well as the product label(s) and send it to our email id: firstname.lastname@example.org along with the order number and the invoice number. Once we receive the email, an investigation may be initiated at our end. After the investigation, if the issue raised is found to be valid, we will make arrangements to dispatch a new product subject to the availability of the stock. If the stock is not available, then a coupon or credit note will be issued which you can redeem in your next purchase. Please note that you are not required to pay for any additional shipping fees in such a case of reshipment.